Great project managers know that success goes beyond the triple constraint deliverables and includes managing stakeholder expectations. Three aspects of managing stakeholder expectations are:
1. Know your stakeholders
2. Know what you are supposed to deliver from the perspective of the stakeholder
3. Hold your stakeholders accountable to the realities of the project (regardless of the position of the stakeholder, the attitude of the stakeholder, or the availability of the stakeholder).
This presentation provides tactics to identify, herd and lead stakeholders to ensure a successful project deliverable with minimum project manager stress level.
If I knew this concept as I know it now, I would be much further along for successful project management. E. Adolphe, Shell Oil
Great information. Wish I had this information years ago. If you are having a stakeholder issue you need to hear this session.. C. Fair-Wright, Optimal Consulting
Great. Awesome. A. Mathur, Meridium
Informative - Entertaining - Effective. P. Holthaus. Solomon Edwards Group
Great presentation - great info, great delivery. J. Kajda, Halliburton
One of the best presentations I have seen. Probably the best project management presentation. D. Terry, Southwestern Energy
Excellent - very enjoyable + full of great tips. V. Reniers, BMC Software
Excellent techniques to resolve problems and challenges. D. Mclaughlin, Money Management International
Excellent program. Dr. Brown speaks from a point of knowledge & experience. Ideas are very pragmatic and can be put into practice immediately. K. Duncan, Shell Oil.
Great. B. Borozny, Citigroup
FANTASTIC. Dr. Brown is wonderful. B. Townsend, Baylor Health Care System
Awesome Stakeholder Wrangler. R. Svach, RealPage, Inc.
Superb. Topics covered with excellent true life examples. M.Murray, Ericsson
Very frank, direct, interactive and helpful information, useful strategy on handling stakeholders - each is unique. D. Reinhardt, CA Technologies
Great, usable information delivered in an understandable and enjoyable format. P. Garcia, General Dynamics Satcom
Was engaging! Riddled with practical application, data and humor. Just what the doctor ordered on what ails a project manager. N. Davis, Heartland Payment Systems
Great presentation, Great ideas - simple, yet profoundly applicable to the PM working environment. M. Atkinson, Texas Instruments
This presentation was phenomenal. As a new PMP, the information about managing stakeholder expectations and gleaning information from stakeholders was very timely. S. Walthall, Avero LLC
Excellent! Awesome! Interesting! R. Sharma, Thomson Reuters
Dr. Brown makes the art of Stakeholder Analysis "FUN" J. Rejcek, Rexal Holdings USA
Wonderful! Great pertinence! Great Tips! S. Gunn, Hewlett-Packard
Finally, someone who understands project management is about relationships and not just scheduling and documents! D. Newton, El Paso Corp.
Excellent presentation, well worth my time. T. Floring, USAF
Very informative, useful and enjoyable presentation. J. Warning, Wellpoint
Fantastic - great tools for managing the people in the project. J. Bixler, MedImmune
Great! As you observed understanding sales makes an individual a better project manager. Thank you for an outstanding presentation. S. Hocking, Booz Allen Hamilton
