Change Management:
The Undercover Role of the Project Manager

Keynote Speech by Dr. James Brown

Do you have the fundamental change management knowledge to assure project success?

Change management is the responsibility of the project manager. But, it is a role that is typically under appreciated… underutilized… and frankly not even recognized by many project managers. Change management is complex. There is no cookbook recipe you can find and then simply apply to your situation. Change management is necessary for success. Just like a battery stores up energy, you need to store up knowledge of change management and then apply when needed. This keynote presentation will help you do just that.

What Others Are Saying

One of the most comprehensive yet concise, presentations I've ever heard on the extremely challenging, and often misunderstood topic of change management.”

— K. Brandenburg
AT&T

Time well spent! I learned a lot this evening and will use two of Dr. Brown's tips over the next week with a new customer. Very engaging speaker.”

— P. Ayyagari
IBM

Great presentation. Dr. Brown was knowledgeable, engaging and entertaining. He understands the challenges that project managers face on a daily basis.”

— R. Farr.
APECS inc.

This was great and everything that was said we can take back and use at our workplace.”

— C. Drabek
Citigroup

I will especially use the tools provided for working with stakeholders. It was refreshing to learn how to better work with people, even when it was challenging. Thanks for the good tools and practical tips.”

— M. Stouffer
AOL, LLC

A wonderful overview of how the softer side of human diplomacy plays a key role in project success.”

— H. Nelson
University of Alaska Anchorage

Wonderful speaker, knowledgeable, entertaining. I wanted the presentation to last longer.”

— C. Blair
Thermo Fisher Scientific

The emphasis on stakeholder communication as a fundamental of Change Management should be understood by every PM and customer-facing manager involved in service delivery.”

— T. deGroot
Ace Info Solutions

Excellent presentation and discussion on the importance of stakeholder buy-in. Great examples and use of humor to capture attention.”

— L. Crosier
Experis

Great examples and practical next steps; liked the focus on understanding why people change, and how providing reassurance can help.”

— S. Baum
Hewlett Packard