Change Management – Make your stakeholders feel like a winner
The Cleveland Cavaliers won the 2015/2016 National Basketball Association Championship. The parade was held last week and a crowd estimated at 1.3 million people turned out to celebrate. 1.3 Million! If you count the real champions (the number of people that actually played or coached in the games) and divide that by the number of people at the parade, the percentage of real champions at the parade is less than 0.002 percent. That means that 99.998 percent of the people simply felt like champions. Feeling like a champion is great and you didn’t even have to break a sweat. There is a simple but powerful lesson here in change management and that is:
You must make the entire stakeholder community feel like a winner!
Have you suffered Project Failure due to being the victim of a “Bait Project”?
There is a popular reality TV show called Bait Car. In this show the police leave a nice car on the street with the keys in it, tempting an unsuspecting robber to jump in and steal it. The police then lock them in the car and take them to jail.
In Bait Car the victim goes to jail. On a Bait Project the project manager suffers unnecessarily on a project that is likely predestined for project failure. The generic scenario for the “Bait Car” that sometimes happens to project managers in a “Bait Project” situation is…
- The victim/PM is presented a “great opportunity” and has initial excitement
- The victim/PM then gets an inkling or feeling that all is not as it seems
- This inkling then turns into knowing and a sense of being locked in with no escape from project failure