The Undercover Role of the Project Manager
Keynote Speech by Dr. James Brown
Do you have the fundamental change management knowledge to assure project success?
Change management for organizational (stakeholder and customer acceptance) of change is a responsibility of the project manager. But, it is a role that is typically underappreciated… underutilized… and frankly not even recognized by many project managers. Change management is complex. There is no cookbook recipe you can find and then simply apply to your situation. Change management is necessary for success. Just like a battery stores up energy, you need to store up knowledge of change management and then apply when needed. This keynote presentation will help you do just that.
What Others Are Saying
One of the most comprehensive yet concise, presentations I've ever heard on the extremely challenging, and often misunderstood topic of change management.”
— K. BrandenburgAT&T
Time well spent! I learned a lot this evening and will use two of Dr. Brown's tips over the next week with a new customer. Very engaging speaker.”
— P. AyyagariIBM
The best presentation on change management I have ever heard! (PM for 20 years)”
— D. HerrellHospital Corporation of America
Great presentation. Dr. Brown was knowledgeable, engaging and entertaining. He understands the challenges that project managers face on a daily basis.”
— R. FarrAPECS Inc.
This was great and everything that was said we can take back and use at our workplace.”
— C. DrabekCitigroup
Excellent! This was an entertaining, educational talk. I learned some things and reinforced others with a smile and laughter.”
— P. BridgesBooz Allen Hamilton
Fantastic, practical, down to earth and very usable.”
— E. UrsinFlorida Department of Health
I will especially use the tools provided for working with stakeholders. It was refreshing to learn how to better work with people, even when it was challenging. Thanks for the good tools and practical tips.”
— M. StoufferAOL, LLC
The emphasis on stakeholder communication as a fundamental of Change Management should be understood by every PM and customer-facing manager involved in service delivery.”
— T. deGrootAce Info Solutions
Excellent presentation and discussion on the importance of stakeholder buy-in. Great examples and use of humor to capture attention.”
— L. CrosierExperis
Great examples and practical next steps; liked the focus on understanding why people change, and how providing reassurance can help.”
— S. BaumHewlett Packard
Excellent program — I learned techniques to manage stakeholders and team members artfully.”
— R. ColonThe College Board
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